Who is Shape Digital Media
This Privacy Policy explains how Shape Digital Media collects, uses, and protects your information. Our official website address and domain is: https://connectguideus.com. Throughout this policy, references to “we,” “us,” or “our” strictly refer to Shape Digital Media.
Comments When visitors leave comments on the Shape Digital Media site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media If you upload images to the shapedigitalmedia.com website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies & Cookie Reject Option If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Shape Digital Media requires explicit consent for non-essential cookies. When visiting our website, you will be presented with a cookie banner that includes a clear “Reject” option. You are not forced to simply accept or “get it”. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites Articles on the Shape Digital Media site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who we share your data with If you request a password reset, your IP address will be included in the reset email.
How long we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so Shape Digital Media can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data Shape Digital Media holds about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent Visitor comments may be checked through an automated spam detection service.
Opt-Out & Customer Service Contact
Users have the right to opt-out of data collection for marketing purposes and third-party communications. If you wish to opt-out, or if you need any assistance regarding your privacy rights, please contact our Customer Service team clearly via the following methods:
- Customer Service Email: support@shapedigitalmedia.com
- Company Address: Shape Digital Media Operations, 6042 Laird Rd, Loomis, CA 95650, USA
Refund Policy
At Shape Digital Media, we strive to ensure you are satisfied with your experience. If you are not entirely satisfied with your purchase, we offer a [30-day] refund policy. To be eligible for a refund, your request must be submitted to our Customer Service email (support@shapedigitalmedia.com) within the specified timeframe. Once your request is received and inspected, we will notify you of the approval or rejection of your refund.